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Why is your small business website slow?

Are third-party scripts (chat widgets, analytics, pixels) slowing my site?Almost certainly, at least a little - every third-party script you embed is code loaded from someone else’s server that runs on your visitor’s device, and they add up fast.

Business continuity for small business: keeping trading when something breaks

What is a business continuity plan?A business continuity plan is a short written answer to one question: if this breaks, how do we keep trading? For a small business it is a document of pages, not binders.
What are RTO and RPO?RTO and RPO are the two numbers that turn “we should back things up” into a decision you can price.
How often should I test my backups?Often enough that a failure surfaces while it is still cheap.
What is the 3-2-1 backup rule?The 3-2-1 rule is the long-standing shorthand for backup coverage that survives realistic disasters.
Does cloud storage count as a backup?Not by itself.
What is an immutable backup?An immutable backup is one that cannot be altered or deleted for a set retention period, even by an administrator.
Is Microsoft 365 backed up by Microsoft?Microsoft keeps the service running; keeping your data recoverable is a different job, and the split surprises people.
What is a run book?A run book is the document that lets someone who is not you get the business working again.
How long can my business survive offline?Nobody knows until they work it out, and the exercise takes about ten minutes.
What is a single point of failure?A single point of failure is anything whose loss stops the whole operation, with no alternative path.
What is the difference between backup and redundancy?They protect against different failures, and having one does not give you the other.
Do I need a UPS for my office?A UPS is a battery in a box that rides through short power interruptions.
What is failover?Failover is the automatic switch to a standby path when the primary one stops working.
Can I use my phone as a backup internet connection?Yes, and for a very small business it is often the right first step.

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